Membership Management and MRM CRM Software for Non-Profits

Feature Rich

Higher Efficiency, Better Member Service

The power of this software suite, along with the expertise that comes from dealing directly with the membership experts at Ross Group, can be put to use by organizations of any size and complexity.

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Membership Experts for Non-Profits

If you are running a non-profit organization providing valuable service to a member base, you should check out our software and services. Complexities unique to this market especially where the members are marketed highly profitable products and services like insurance and financial services requires innovation beyond what is needed by most membership organizations.

Our clients range in size from 10,000 to 5,500,000 members and we can scale beyond that. We can implement as part of your premises based solution or as a hosted solution. Our software is browser based and secure. Our Java J2EE compliant "best-of-breed" application includes a full-feature SOAP web-services layer for real-time secure interfaces from many data sources including your member facing website and our mobile application suite.

Features of interest to your organization may include:

	Donations and Fundraising We support the ability to establish multiple fee types and structures to support donations and fundraising. You can set up minimum and maximum values and levels to trigger different benefits and/or rewards. These can be included in marketing campaigns and tracked via our dashboards. Solicit your sponsors and drive them to the website for completing the donation and triggering any fulfillment.
	Group Memberships and Affiliate Programs We support member paid and/or sponsor paid group memberships. Included are the features needed on your website for the sponsor to manage their group members and pay their bill. With group memberships you can specify a special expiration period for all members of the group or let them follow your normal expiration date rules. We also support split bills where a portion can be paid by the sponsor and a portion by the member or any combination.
	Gift Membership Programs Similar to group memberships, we support member paid and/or donor paid gift memberships including special holiday gift programs that can be managed by the donor directly on your website. We also support split bills where a portion can be paid by the donor and a portion by the member or any combination.
	Event Management Create events, send invitations, and track your event with up-to-the-minute reporting. Your customers can easily sign up online.
	And the feature list continues... ...and constantly continues to grow based on market demand. There are so many features available to support complex organizations. Click here to learn more about our many features or contact us today to learn more!